Support
Everything you need to understand your services, your rights, and how to get help.
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[email protected]|Contact Form|Book a MeetingService Policies
Assessment
What the 5SEC Assessment includes, delivery timeline, photo requirements, and accuracy guarantees.
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Membership
Billing cycles, tier benefits, cancellation terms, onboarding call requirements, and the Legacy Introduction programme.
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Refunds
Refund eligibility, the pro-rated calculation method for membership, and how to submit a refund request.
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Shipping
Digital service delivery, physical product handling for Executive clients, and return coordination.
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Legal
Privacy
How we collect, use, and protect your personal data — including photos, body measurements, and biometric analysis.
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Legal
The legal agreement governing your use of the 5SEC platform and services.
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Cookies
What cookies we use, why, and how to control them.
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Accessibility
Our commitment to WCAG 2.1 AA compliance and how to report accessibility barriers.
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