Legal

Accessibility Statement

Effective Date: 1 April 2026

1. Our Commitment

5SEC is committed to ensuring that our platform is accessible to all users, including those with disabilities. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as published by the World Wide Web Consortium (W3C).

We believe that everyone deserves access to professional styling and wardrobe guidance, regardless of ability. Accessibility is an ongoing commitment, not a one-time project.

2. Accessibility Measures

We have implemented the following measures to support accessibility:

  • Keyboard navigation: All interactive elements are reachable and operable via keyboard.
  • Focus indicators: Visible focus rings are maintained on all interactive elements.
  • Colour contrast: Text and interactive elements meet or exceed WCAG 2.1 AA contrast ratios.
  • Semantic HTML: Proper heading hierarchy, landmark regions, and ARIA labels are used throughout.
  • Responsive design: The platform is usable across screen sizes and zoom levels up to 400%.
  • Alternative text: Meaningful images include descriptive alt text.
  • Form labels: All form inputs have associated labels.
  • Error identification: Form errors are clearly identified and described in text.

3. Known Limitations

While we work toward full WCAG 2.1 AA compliance, some areas of the platform may not yet meet all criteria. Known limitations include:

  • The photo upload interface for the colour analysis selfie may present challenges for screen reader users. We are actively working on an alternative text-based input path.
  • Some third-party embedded content (e.g., PayPal payment buttons) is governed by the accessibility standards of the respective provider.

We are actively working to address these limitations. If you encounter a specific barrier, please contact us — we will provide an accessible alternative where possible.

4. Feedback & Contact

We welcome feedback on the accessibility of the 5SEC platform. If you experience any barriers or have suggestions for improvement, please contact us:

Accessibility Contact

[email protected]

We aim to respond to accessibility feedback within 5 business days. If you require assistance completing a specific task on our platform, we will work with you to provide an accessible alternative.

5. Technical Specifications

5SEC relies on the following technologies for conformance with WCAG 2.1:

  • HTML5
  • CSS (Tailwind CSS)
  • JavaScript (React)
  • WAI-ARIA

The platform has been tested with the following browsers and assistive technologies: Chrome with NVDA (Windows), Safari with VoiceOver (macOS and iOS), and Firefox with NVDA (Windows).

6. Formal Complaints

If you are not satisfied with our response to an accessibility concern, you may contact the relevant accessibility enforcement body in your jurisdiction. In the United States, you may file a complaint with the Department of Justice Civil Rights Division. In the EU, you may contact your national accessibility authority.